go123bet Responsible Gaming – Play Smart, Stay in Control

go123bet provides a range of self-management tools that you can activate directly from your account settings at any time. These tools are designed to give you full control over how much time and money you spend on the platform, so that gaming stays within comfortable boundaries. Below is a summary of the key tools available to all registered Filipino players.

• Deposit Limits: Set a daily, weekly, or monthly cap on how much you deposit into your account. Once your chosen limit is reached, no further deposits will be accepted until the period resets.
• Session Time Reminders: Receive an on-screen notification after a set period of continuous play, reminding you to take a break and review your activity.
• Loss Limits: Define the maximum amount you are comfortable losing within a given timeframe. This helps prevent chasing losses and keeps your budget predictable.
• Cooling-Off Period: Take a short break from the platform — from 24 hours up to 30 days — without permanently closing your account. During this period, you will not be able to log in or place any bets.
• Self-Exclusion: If you feel you need a longer break, you can request a self-exclusion of up to 12 months or more. Our support team will process your request promptly and ensure your account is fully restricted for the chosen duration.

All limit changes that reduce your current limits take effect immediately. Requests to increase limits are subject to a mandatory 24-hour cooling-off period before they come into force, giving you time to reconsider. If you need help activating any of these tools, our support team is available to assist you — visit the FAQ page for guidance on how to reach us.

Problem gambling can affect anyone, regardless of age, background, or income level — and it often develops gradually rather than all at once. Being aware of the early warning signs is one of the most effective ways to protect yourself and the people around you. The following are common indicators that gaming may be becoming a concern rather than a source of entertainment.

• Spending more money on gaming than you originally planned or can comfortably afford.
• Feeling irritable, anxious, or restless when you are not able to play.
• Chasing losses by placing larger bets in an attempt to recover money you have already lost.
• Neglecting work, studies, family responsibilities, or social activities because of gaming.
• Borrowing money or selling personal belongings to fund your gaming activity.
• Lying to family members or friends about how much time or money you spend on gaming.
• Using gaming as a way to escape stress, anxiety, depression, or other personal difficulties.

If you recognise any of these signs in yourself or someone you care about, we strongly encourage you to use the self-management tools described above or to reach out for professional support. Taking action early makes a significant difference, and there is no shame in asking for help. go123bet is here to support you every step of the way.

If you or someone you know is struggling with problem gambling, professional help is available in the Philippines. We encourage all players to reach out to qualified organisations that specialise in gambling-related concerns. The following resources are available to Filipino residents seeking guidance and support.

• PAGCOR Player Protection: The Philippine Amusement and Gaming Corporation (PAGCOR) operates a responsible gaming programme that includes counselling referrals and player protection services for Filipino residents.
• National Council for Mental Health (NCMH): The NCMH provides mental health support services across the Philippines, including assistance for individuals dealing with compulsive or problem gambling behaviours.
• Gamblers Anonymous Philippines: A peer support group that holds regular meetings for individuals who want to stop gambling and rebuild their lives, following a proven 12-step recovery programme.

In addition to these external resources, our own support team is available to help you activate account restrictions, discuss your concerns confidentially, or guide you through the self-exclusion process. We treat all responsible gaming enquiries with the utmost discretion and care. You can also review our Privacy Policy to understand how your personal information is handled when you contact us for support.

go123bet strictly prohibits anyone under the age of 21 from registering or participating in any form of gaming on our platform, in full compliance with Philippine law and PAGCOR regulations. During the registration process, all applicants are required to verify their age and identity before their account is activated. We conduct ongoing checks to ensure that our player base remains compliant with minimum age requirements, and any account found to belong to a minor will be immediately suspended and all funds returned. We strongly encourage parents and guardians to make use of parental control software to restrict access to online gaming platforms on shared or family devices. If you suspect that a minor has registered on our platform, please contact our support team immediately so that we can investigate and take appropriate action without delay. Keeping young people safe is a responsibility we share with every adult in the Filipino community.